A strong quality improvement process is integral to achieving your vision for your service. A meaningful process involves all stakeholders i

So it is time for your service to go through the assessment and rating process? Try not to let the pressure get to you. Here are some useful tips for a successful A&R….. Quality Improvement Plan..... Your quality improvement plan is possibly the most important document you keep in a service, and is definitely the most important when it comes time for A&R. Your quality improvement plan is the first impression you have to make on your authorised officer. Prior to the A&R proces